Support Matrix

ManualsBrandsDell ManualsAnalyticsSupportAssist Enterprise 1.x

Table 13. Supported protocol, port, and firmware version for PowerVault devices (continued)

Model Collection protocol Port used Latest supported

firmware version

MD3260 SYMbolSDK 2463 8.20.21.61

MD3260I SYMbolSDK 2463 8.20.21.61

MD3460 SYMbolSDK 2463 8.25.09.61

MD3620F SYMbolSDK 2463 8.20.21.61

MD3620I SYMbolSDK 2463 8.20.21.61

MD3660F SYMbolSDK 2463 8.20.21.61

MD3660I SYMbolSDK 2463 8.20.21.61

MD3800I SYMbolSDK 2463 8.25.09.61

MD3060E — — —

Supported Storage Center (SC) / Compellent devices

NOTE: System state information collected from Enterprise Manager Storage Center Operating System is used to generate

the ProSupport Plus report.

Table 14. Storage Center (SC) / Compellent devices

Model Remote monitoring

and case creation

Automatic periodic

data collection

ProSupport Plus

configuration

reports

ProSupport Plus

recommendation reports

SC4000 No Yes No No

SC8000 No Yes No No

SCv2000 No Yes Yes Yes

SCv2020 No Yes Yes Yes

SC7020 No Yes No No

SC9000 No Yes No No

SC4020 No Yes No No

SCv2080 No Yes Yes Yes

SCv3000 No Yes No No

SCv3020 No Yes No No

SC5020 No Yes Yes Yes

NOTE: SupportAssist Enterprise also detects hardware issues that may occur on the following Compellent expansion

enclosures. When a hardware issue is detected, a support case is created for the Compellent device.

● SC200

● SC220

● SC280

● SC100

● SC120

● SC180

● SC400

● SC420

● SC360

Overview 13