Support Matrix

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Table 12. PowerVault devices

Model Remote monitoring

and case creation

Automatic collection

of system

information

ProSupport Plus

configuration

reports

ProSupport Plus

recommendation reports

MD3600f Yes Yes Yes No

MD3000i Yes Yes Yes No

MD3200i Yes Yes Yes No

MD3220i Yes Yes Yes No

MD3600i Yes Yes Yes No

MD3400 / MD3420 Yes Yes Yes No

MD3800 / MD3820i Yes Yes Yes No

MD3860i / MD3860f Yes Yes Yes No

MD3800f / MD3820f Yes Yes Yes No

MD3000 Yes Yes Yes No

MD3200 Yes Yes Yes No

MD3220 Yes Yes Yes No

MD3260 Yes Yes Yes No

MD3260i Yes Yes Yes No

MD3460 Yes Yes Yes No

MD3620f Yes Yes Yes No

MD3620i Yes Yes Yes No

MD3660f Yes Yes Yes No

MD3660i Yes Yes Yes No

MD3800i Yes Yes Yes No

MD3060e — — Yes No

Table 13. Supported protocol, port, and firmware version for PowerVault devices

Model Collection protocol Port used Latest supported

firmware version

MD3600f SYMbolSDK 2463 7.80.41

MD3000i SYMbolSDK 2463 7.80.41

MD3200i SYMbolSDK 2463 7.80.41

MD3220i SYMbolSDK 2463 8.20.11

MD3600i SYMbolSDK 2463 7.84.0

MD3400 / MD3420 SYMbolSDK 2463 8.25.09.61

MD3800 / MD3820I SYMbolSDK 2463 8.25.09.61

MD3860I / MD3860F SYMbolSDK 2463 8.25.09.61

MD3800F / MD3820F SYMbolSDK 2463 8.25.09.61

MD3000 SYMbolSDK 2463 7.35.39.64

MD3200 SYMbolSDK 2463 8.20.21.61

MD3220 SYMbolSDK 2463 8.20.21.61

12 Overview