Support Matrix

Table 9. Supported protocols and ports for hypervisors (continued)
Model Collection protocol Ports used
ESXi 5.0 SSH and VMware SDK 22 and 443
ESXi 5.0 U3 SSH and VMware SDK 22 and 443
ESXi 5.1 SSH and VMware SDK 22 and 443
ESXi 5.5 SSH and VMware SDK 22 and 443
ESXi 5.5 U1 SSH and VMware SDK 22 and 443
ESXi 5.5 U2 SSH and VMware SDK 22 and 443
ESXi 5.5 U3 SSH and VMware SDK 22 and 443
ESXi 6.0 SSH and VMware SDK 22 and 443
ESXi 6.0 U1 SSH and VMware SDK 22 and 443
ESXi 6.0 U3 SSH and VMware SDK 22 and 443
ESXi 6.5 SSH and VMware SDK 22 and 443
ESXi 6.5 U1 SSH and VMware SDK 22 and 443
Citrix XenServer 6.0 SSH2 22
Citrix XenServer 6.2 SSH2 22
Citrix XenServer 6.5 SSH2 22
Citrix XenServer 7.0 SSH2 22
Citrix XenServer 7.2 SSH2 22
Microsoft Server 2008 SP2 Hyper-V WMI 135
Microsoft Server 2008 R2 SP1 Hyper-V WMI 135
Microsoft Server 2008 R2 Hyper-V WMI 135
Microsoft Server 2012 Hyper-V WMI 135
Microsoft Server 2012 R2 Hyper-V WMI 135
Microsoft Server 2016 Hyper-V WMI 135
Windows Storage Server 2008 SP2 WMI 135
Supported storage devices
Supported EqualLogic devices
NOTE:
Monitoring of hardware issues is supported only when the EqualLogic devices are inventoried in SupportAssist
Enterprise by using the OpenManage Essentials adapter.
NOTE: System state information collected from both SupportAssist Enterprise and EqualLogic SAN HQ is used to generate
the ProSupport Plus report.
Table 10. EqualLogic devices
Model Remote monitoring
and case creation
Automatic collection
of system
information
ProSupport Plus
configuration
reports
ProSupport Plus
recommendation reports
PS4000 Yes Yes Yes Yes
PS-M4110 Yes Yes Yes Yes
10 Overview