Release Notes
○ Dell Datacenter Scalable Solutions
○ Dell PowerVault NX devices
○ Dell PowerVault DL devices
○ Dell OEM-ready servers (either re-branded or de-branded Dell hardware)
NOTE: SupportAssist Enterprise is also compatible with Integrated Dell Remote Access Controller 7 (iDRAC7) and
iDRAC8. For collecting system information from an iDRAC, the minimum required iDRAC firmware version is 1.57.
● Storage
○ Dell EqualLogic storage arrays
○ Dell PowerVault MD Series storage arrays
○ Dell Compellent storage arrays
○ Dell network attached storage (NAS) devices
● Networking
○ Dell PowerConnect switches
○ Dell Force10 switches
○ Dell Networking switches
○ Dell X-Series switches
○ Dell Wireless Controllers Mobility Series
● Chassis
○ Dell PowerEdge FX2/FX2s
○ Dell PowerEdge VRTX
○ Dell PowerEdge M1000e
NOTE:
For a complete list of supported device models, see the Dell EMC SupportAssist Enterprise Version 1.0 Support
Matrix at Dell.com/serviceabilitytools.
Supported Operating Systems
The server where you want to install SupportAssist Enterprise must be running one of the following operating systems.
NOTE: SupportAssist Enterprise can be installed only on 64-bit operating systems.
NOTE: SupportAssist Enterprise can also be installed on a domain controller.
NOTE: Installation of SupportAssist Enterprise is not supported on Server Core and Windows Server 2016 Nano Server.
Windows operating systems:
● Microsoft Windows Server 2008 R2 SP1 Standard, Enterprise, and Datacenter
● Windows Server 2008 SP2 Standard, Enterprise, and Datacenter
● Windows Server 2012 R2 Standard and Datacenter
● Windows Server 2012 Standard, Essentials, and Datacenter
● Windows Server 2016 Standard, Essentials, and Datacenter
● Small Business Server 2008 Essentials and Standard
● Small Business Server 2011 Essentials and Standard
Linux operating systems:
● Red Hat Enterprise Linux 7.x
● Red Hat Enterprise Linux 6.x
● Red Hat Enterprise Linux 5.x
● CentOS 7.x
● CentOS 6.x
● Novell SUSE Linux Enterprise Server 12 SP1
● Novell SUSE Linux Enterprise Server 12
● SUSE Linux Enterprise Server 11 SP4
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