Release Notes

Table 3. Network port requirements on remote devices (continued)
Device Type Port Usage
443 For Secure Socket Layer (SSL), WS-Man, and VMware web services communication
1311 For OMSA communication
iDRAC 443 For Secure Socket Layer (SSL) and WS-Man communication
161 For forwarding alerts (SNMP traps) to the local system
EqualLogic 22 For adding the device and to collect system information
161 For forwarding alerts (SNMP traps) to the local system
PowerVault 2463 For adding the device and to collect system information
Compellent 443 For adding the device and to collect system information
Fluid File System
(FluidFS)
22 and 44421 For adding the device and to collect system information
Networking 22 For adding the device and to collect system information
161 For forwarding alerts (SNMP traps) to the local system
Chassis 22 For adding the device and to collect system information
161 For forwarding alerts (SNMP traps) to the local system
Installation Instructions
Installing SupportAssist Enterprise on Windows
1. Right-click the SupportAssist Enterprise installer package, and then click Run as administrator.
NOTE:
Microsoft User Access Control (UAC) requires that the installation is performed with elevated privileges that are
obtained only through the Run as administrator option. If you are logged on to system as an Administrator, double-
click the installer package to install SupportAssist Enterprise. However, make sure that you acknowledge the Open File
- Security Warning dialog box to proceed.
The Preparing to Install page is displayed briefly, and then the Welcome to SupportAssist Enterprise Installer page is
displayed.
2. Click Next.
The License Agreement page is displayed.
NOTE:
Installing and using SupportAssist Enterprise requires that you allow Dell to save certain Personally Identifiable
Information (PII) such as your contact information, device credentials, and so on. SupportAssist Enterprise installation
cannot proceed unless you agree to allow Dell to save your PII.
3. Read about the information that SupportAssist Enterprise collects from devices, and select I Agree.
4. Read the Dell End User License Agreement, select I Agree, and then click Install.
The Installing Dell SupportAssist Enterprise page is displayed, and then the Installation Completed page is displayed.
5. Click Finish.
The SupportAssist Enterprise Login page opens in a web browser window.
NOTE:
If the system is a member of a domain, you must provide the user name in the [Domain\Username] format. For
example, MyDomain\MyUsername. You can also use a period [ . ] to indicate the local domain.
For example, .\Administrator.
6. Type the Windows operating system user name and password, and then click Login.
The SupportAssist Enterprise Registration Wizard is displayed.
7. Follow the instructions in the Dell SupportAssist Enterprise Registration Wizard to complete the registration of SupportAssist
Enterprise.
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