Release Notes

● If SupportAssist Enterprise version 1.2.1 is installed, an Update Available notification banner is displayed for Device
Configuration 1.2.2. To update to Device Configuration 1.2.2, click Update Now.
● If SupportAssist Enterprise version 1.2 or earlier is installed and you have either skipped or not acted on the SupportAssist
Enterprise version 1.2.1 update available notification, the Device Configuration 1.2.2 update available notification will not be
displayed.
What is Supported
SupportAssist Enterprise is compatible with the following devices:
● Servers
○ Dell’s 9th to 14th generation of PowerEdge servers
○ Dell PowerEdge C Series servers
○ Dell XC Series of Web-scale Hyper-converged Appliances
○ Dell Datacenter Scalable Solutions
○ Dell PowerVault NX devices
○ Dell PowerVault DL devices
○ Dell OEM-ready servers (either re-branded or de-branded Dell hardware)
NOTE: SupportAssist Enterprise is also compatible with Integrated Dell Remote Access Controller 7 (iDRAC7), iDRAC8,
and iDRAC 9. For collecting system information from an iDRAC, the minimum required iDRAC firmware version is 1.57.
● Storage
○ Dell Storage PS Series (previously EqualLogic)
○ Dell Storage MD Series (previously PowerVault)
○ Dell Storage SC Series (previously Compellent)
○ Dell network attached storage (NAS) devices
● Networking
○ Dell PowerConnect switches
○ Dell Force10 switches
○ Dell Networking switches
○ Dell X-Series switches
○ Dell Wireless Controllers Mobility Series
○ Brocade FC switches
○ Cisco Nexus switches
● Chassis
○ Dell PowerEdge FX2/FX2s
○ Dell PowerEdge VRTX
○ Dell PowerEdge M1000e
● Software
○ SAN HQ
○ SCVMM
○ HIT Kit / VSM for VMware
○ vCenter
● Solution
○ Web Scale
NOTE:
For a complete list of supported device models, see the SupportAssist Enterprise Version 1.2.1 with Device
Configuration 1.2.2 Support Matrix at https://www.dell.com/serviceabilitytools.
Supported Operating Systems
The server where you want to install SupportAssist Enterprise must be running one of the following operating systems.
NOTE: SupportAssist Enterprise can be installed only on 64-bit operating systems.
NOTE: SupportAssist Enterprise can also be installed on a domain controller.
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