Release Notes

Topics:
• SupportAssist Enterprise Version 1.2 Release Notes
SupportAssist Enterprise Version 1.2 Release Notes
This document describes the known issues in SupportAssist Enterprise Version 1.2.
Release type and definition
SupportAssist Enterprise Version 1.2
SupportAssist Enterprise is an application that automates technical support for your Dell server, storage, and networking
devices. SupportAssist Enterprise monitors your Dell devices and proactively detects hardware issues that may occur. When a
hardware issue is detected, SupportAssist Enterprise automatically opens a support case with Dell Technical Support and sends
you an email notification. Data required for troubleshooting the issue is automatically collected by SupportAssist Enterprise
and sent securely to Dell Technical Support. The collected data helps Dell Technical Support to provide you an enhanced,
personalized, and efficient support experience. SupportAssist Enterprise capability also includes a proactive response from Dell
Technical Support to help you resolve the issue.
Version
SupportAssist Enterprise Version 1.2
Release Date
December 2017
Previous Version
SupportAssist Enterprise Version 1.1
Importance
OPTIONAL: Dell recommends the customer review specifics about the update to determine if it applies to your system. The
update contains changes that impact only certain configurations, or provides new features that may/may not apply to your
environment.
What is Supported
SupportAssist Enterprise is compatible with the following devices:
● Servers
○ Dell’s 9th to 14th generation of PowerEdge servers
○ Dell PowerEdge C Series servers
○ Dell XC Series of Web-scale Hyper-converged Appliances
○ Dell Datacenter Scalable Solutions
○ Dell PowerVault NX devices
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