Release Notes

Table 5. Network port requirements on remote devices (continued)
Device Type Port Usage
443 For Secure Socket Layer (SSL), WS-Man, and VMware web services communication
1311 For OMSA communication
iDRAC 443 For Secure Socket Layer (SSL) and WS-Man communication
161 For forwarding alerts (SNMP traps) to the local system
623 For IPMI communication with iDRACs that are present in a Microsoft Azure Stack
environment
Storage PS
Series or
EqualLogic
22 For adding the device and to collect system information
161 For forwarding alerts (SNMP traps) to the local system
Storage MD
Series or
PowerVault
2463 For adding the device and to collect system information
Storage SC
Series or
Compellent
443 For adding the device and to collect system information
Fluid File System
(FluidFS)
22 and 44421 For adding the device and to collect system information
Networking 22 For adding the device and to collect system information
161 For forwarding alerts (SNMP traps) to the local system
Chassis 22 For adding the device and to collect system information
161 For forwarding alerts (SNMP traps) to the local system
Software 22 For adding a device running HIT Kit for VMware and to collect system information
443 For adding a device running VMware vCenter and to collect system information
135 For adding a device running SCVMM and to collect system information
135 For adding a device running SAN HQ and to collect system information
Solution 443 For adding a Web-Scale Converged Appliance and to collect system information
Installation Instructions
Installing SupportAssist Enterprise on Windows
1. Right-click the SupportAssist Enterprise installer package, and then click Run as administrator.
NOTE:
Microsoft User Access Control (UAC) requires that the installation is performed with elevated privileges that
are obtained only through the Run as administrator option. If you are logged on to system as an Administrator,
double-click the installer package to install SupportAssist Enterprise. However, make sure that you acknowledge the
Open File - Security Warning dialog box to proceed.
The Preparing to Install page is displayed briefly, and then the Welcome to SupportAssist Enterprise Installer page is
displayed.
2. Click Next.
The License Agreement page is displayed.
NOTE:
Installing and using SupportAssist Enterprise requires that you allow Dell to save certain Personally Identifiable
Information (PII) such as your contact information, device credentials, and so on. SupportAssist Enterprise installation
cannot proceed unless you agree to allow Dell to save your PII.
3. Read about the information that SupportAssist Enterprise collects from devices, and select I Agree.
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