Users Guide

Table 9. Items reported in periodic collections from servers (continued)
Items reported Device added in SupportAssist Enterprise with Device
Type as Server / Hypervisor
Device added in
SupportAssist Enterprise
with the Device Type as
iDRAC
OMSA is installed on the
device
OMSA is not installed on
the device
Serial Port Configuration
NIC Configuration
Component Detail
Controller TTY Log
Operating System
NOTE: In a collection from an iDRAC, Controller TTY Log is available only if iDRAC firmware version 2.00.00.00 or later
installed on the server.
Downloading and viewing a multiple device collection
About this task
You can also view data available in the multiple device collections that you have performed. To view a multiple device collection,
you must download the multiple device collection and open the collection by using a web browser.
Steps
1. Click Collections.
The Collections page is displayed.
2. Select a multiple device collection that you want to view.
Figure 31. Download Collection option
The collection overview pane is displayed.
3. Click Download Collection.
You are prompted to open or save the collection file.
4. Save the collection file.
5. Extract the multiple device collection .zip file.
6. Open the folder where you extracted the collection file.
7. Double-click the index.html file.
The multiple device configuration viewer opens in a new web browser window. You can view data collected from each device
by accessing the device type menu.
Viewing collections
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