Users Guide

Security.............................................................................................................................................................................. 126
Chapter 16: SupportAssist Enterprise user interface.................................................................. 127
SupportAssist Enterprise Registration Wizard......................................................................................................... 128
Welcome...................................................................................................................................................................... 129
Proxy Settings............................................................................................................................................................ 129
Registration................................................................................................................................................................. 129
Summary...................................................................................................................................................................... 130
Login page......................................................................................................................................................................... 130
Cases page........................................................................................................................................................................ 130
Devices page.....................................................................................................................................................................132
Add Single Device or Import Multiple Devices window.................................................................................... 135
Device Import pane................................................................................................................................................... 138
Device overview pane...............................................................................................................................................139
Multiple Device Collection window........................................................................................................................140
Multiple Device Collection pane............................................................................................................................. 140
Device Groups page.........................................................................................................................................................141
Manage Devices..........................................................................................................................................................141
Manage Credentials...................................................................................................................................................142
Manage Contacts.......................................................................................................................................................142
Edit/Delete Device Group........................................................................................................................................143
Collections page...............................................................................................................................................................143
Collection overview pane......................................................................................................................................... 144
Settings.............................................................................................................................................................................. 144
Collection Schedules................................................................................................................................................. 145
Proxy Settings............................................................................................................................................................ 146
Preferences................................................................................................................................................................. 146
Contact Information.................................................................................................................................................. 148
SMTP Settings........................................................................................................................................................... 149
Network Connectivity Test........................................................................................................................................... 149
Test SupportAssist Enterprise..................................................................................................................................... 150
Chapter 17: Error code appendix................................................................................................ 152
Chapter 18: Related documents and resources........................................................................... 164
Accessing documents from the Dell EMC support site..........................................................................................165
Contacting Dell.................................................................................................................................................................165
Contents
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