Users Guide

2. Click Add Devices.
The Add Single Device or Import Multiple Devices wizard is displayed.
3. From the Device Type list, select Chassis.
4. Type the IP address or host name of the device in the appropriate field.
NOTE: Dell recommends that you enter the host name of the device. If the host name is not available, you can enter the
IP address of the device.
5. If desired, type a name for the device in the appropriate field.
The name you enter is used to represent the device in SupportAssist Enterprise. If you do not enter a name, the IP address
or host name that you have entered is used to represent the device.
6. If you want SupportAssist Enterprise to monitor hardware issues that may occur on the device, select the Enable
Monitoring option.
NOTE: If the registration is completed, by default, the Enable Monitoring option is selected.
NOTE: If the registration is not completed, when you select the Enable Monitoring option, you are requested to
complete the registration. To continue, you can either clear the Enable Monitoring option or click Register to open
the registration wizard.
NOTE: SupportAssist Enterprise can monitor hardware issues that may occur on the device only if the device is
configured to forward SNMP traps (alerts) to the server where SupportAssist Enterprise is installed. For instructions
to configure alert forwarding on a chassis, see Manually configuring the alert destination of a chassis by using the web
interface.
7. Click Next.
The Device Credentials page is displayed.
8. Type the chassis administrator user name and password in the appropriate fields and click Next.
The Discovering Device page is displayed until SupportAssist Enterprise identifies the device.
If the device is discovered successfully, the Assign Device Group (Optional) page is displayed. Otherwise, an appropriate
error message is displayed.
9. If desired, from the Assign Other Group list, select a device group to which you want to assign the device.
If you do not select a device group, the device is assigned to the Default device group. For information on the predefined
device groups, see Predefined device groups.
10. Click Finish.
The device is added to the device inventory and the Summary page is displayed.
11. Click OK to close the Add Single Device wizard.
Next steps
CAUTION:
If the device is not configured to forward alerts, SupportAssist Enterprise cannot detect hardware
issues that may occur on the device.
For monitoring hardware issues that may occur on the device only — Ensure that the device is configured to forward SNMP
traps (alerts) to the server where SupportAssist Enterprise is installed. For instructions to configure alert forwarding, see
Manually configuring the alert destination of a chassis by using the web interface.
If a message is displayed stating that the device is added to the Staging group:
1. Ensure that all prerequisites for adding the device are met.
2. Revalidate the device. See Revalidating a device on page 43.
Related references
Add Single Device on page 135
Adding a Dell Networking device
Prerequisites
● You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See Granting elevated or
administrative privileges to users.
Adding devices
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