Users Guide

Table 40. Error code appendix (continued)
Error code Error message Possible resolution
SA-0045 Identification or cancellation for this device is already
in progress.
Not applicable.
SA-0050 SupportAssist Enterprise is unable to add the device
name because of an unknown error.
Verify if the device is supported by SupportAssist
Enterprise. For the list of supported device
models, see the Dell EMC SupportAssist Enterprise
Version 1.0 Support Matrix at https://www.dell.com/
serviceabilitytools.
SA-0055 SupportAssist Enterprise is unable to add the device
name because the device is not supported.
For the list of supported device models, see the Dell
EMC SupportAssist Enterprise Version 1.0 Support
Matrix at https://www.dell.com/serviceabilitytools.
SA-0060 SupportAssist Enterprise is unable to add the device
name because a required file has either been deleted
or moved.
Restart the Dell SupportAssist service on the system
running SupportAssist Enterprise, and then retry
adding the device.
SA-0065 SupportAssist Enterprise is unable to add the device
name because the entered credentials do not have
superuser privileges.
Enter the credentials that have superuser privileges,
and then retry adding the device.
SA-0070 Installation of Dell OpenManage Server Administrator
(OMSA) is not supported on this device.
Not applicable.
SA-0075 SupportAssist Enterprise has detected that Dell
OpenManage Server Administrator (OMSA) is not
installed on the device. Installing OMSA is required to
generate alerts for hardware events that occur on the
device.
Not applicable.
SA-0080 SupportAssist Enterprise has detected that the Dell
OpenManage Server Administrator (OMSA) services
are not running on the device.
For optimal SupportAssist Enterprise capability, you
must restart the OMSA services.
SA-0085 SupportAssist Enterprise has detected that Dell
OpenManage Server Administrator (OMSA) version
x.x is installed on the device.
For optimal SupportAssist Enterprise capability, Dell
recommends that you upgrade OMSA to version x.x.
SA-0090 SupportAssist Enterprise has detected that Dell
OpenManage Server Administrator (OMSA) version
x.x is installed on the device.
It is recommended that you download and install
OMSA version x.x on the device.
SA-0095 SupportAssist Enterprise is unable to verify the OMSA
version installed on the device.
To resolve the issue, see Unable to verify OMSA
version on page 118.
SA-0100 The recommended version of Dell OpenManage
Server Administrator (OMSA) is already installed on
the device.
Not applicable.
SA-0105 SupportAssist Enterprise monitors the device through
the integrated Dell Remote Access Controller
(iDRAC). Therefore, installation or upgrade of Dell
OpenManage Server Administrator (OMSA) is not
required.
Not applicable.
SA-0110 SupportAssist Enterprise is unable to add the device
name because it does not have a valid license.
Ensure that the iDRAC has a valid Enterprise or
Express license, and then retry the operation.
SA-0115 SupportAssist Enterprise is unable to add the device
name because the operating system is not supported.
Not applicable.
SA-0120 SupportAssist Enterprise is unable to add the device
because a required service is disabled on the device
name.
Ensure that the required service is running on
the device, and then retry adding the device. For
information on the required service, see Other
services on page 126.
158 Error code appendix