Users Guide

Error code appendix
The following table lists the error codes, error messages, and possible resolutions.
Table 40. Error code appendix
Error code Error message Possible resolution
3000_1
3000_2
3000_3
3000_4
3000_5
An unexpected error occurred during the installation
of Dell OpenManage Server Administrator (OMSA) on
device name.
Do one of the following:
● Select the device in the Devices page, and in the
device overview pane, select Install / Upgrade
OMSA from the Tasks list.
● Manually install the recommended version of
OMSA. To identify the recommended version
of OMSA, see the Dell EMC SupportAssist
Enterprise Version 1.0 Support Matrix at https://
www.dell.com/serviceabilitytools.
If the problem persists, contact Dell Technical Support
for assistance.
3000_6
3000_9
3000_11
A component that is required for installing Dell
OpenManage Server Administrator (OMSA) could not
be downloaded.
1. Ensure that the system has Internet connectivity.
2. Perform the Connectivity Test and ensure that
the system has connectivity to the dependent
resources.
3. Select the device in the Devices page, and in the
device overview pane, select Install / Upgrade
OMSA from the Tasks list.
If the problem persists, contact Dell Technical Support
for assistance.
3000_7 Installation of Dell OpenManage Server Administrator
(OMSA) is not supported on the operating system
running on device name.
Do one of the following:
● Select the device in the Devices page, and in the
device overview pane, select Install / Upgrade
OMSA from the Tasks list.
● Manually install the recommended version of
OMSA. To identify the recommended version
of OMSA, see the Dell EMC SupportAssist
Enterprise version 1.0 Support Matrix at https://
www.dell.com/serviceabilitytools.
If the problem persists, contact Dell Technical Support
for assistance.
3000_8 An unexpected error occurred during the installation
of Dell OpenManage Server Administrator (OMSA) on
device name.
Try to repair the SupportAssist Enterprise installation:
1. Open Control Panel.
2. In Programs, click Uninstall a Program.
3. In the Programs and Features window, select
Dell SupportAssist and click Change.
4. In the Welcome to Dell SupportAssist
Enterprise Installer window, click Next.
5. Click Repair and then click Install.
If the problem persists, contact Dell Technical Support
for further assistance.
17
152 Error code appendix