Users Guide

ManualsBrandsDell ManualsAnalyticsSupportAssist Enterprise 1.x

Table Of Contents

章 1: 概览........................................................................................................................................ 8

支持的设备类型概述............................................................................................................................................................8

SupportAssist Enterprise 工作原理.................................................................................................................................... 9

随 Dell 服务合约提供的 SupportAssist Enterprise 功能..................................................................................................9

SupportAssist Enterprise 收集的数据...............................................................................................................................10

章 2: SupportAssist Enterprise 使用入门 ......................................................................................... 12

为本地系统设置 SupportAssist Enterprise...................................................................................................................... 12

为远程设备设置 SupportAssist Enterprise...................................................................................................................... 12

评估 SupportAssist Enterprise........................................................................................................................................... 13

下载 SupportAssist Enterprise 安装程序包..................................................................................................................... 13

安装和使用 SupportAssist Enterprise 的最低要求.........................................................................................................14

硬件要求......................................................................................................................................................................... 14

软件要求......................................................................................................................................................................... 14

网络要求......................................................................................................................................................................... 15

安装 SupportAssist Enterprise........................................................................................................................................... 16

安装 SupportAssist Enterprise (Windows).................................................................................................................16

安装 SupportAssist Enterprise (Linux)........................................................................................................................ 17

在无提示模式下安装 SupportAssist Enterprise (Linux)...........................................................................................19

迁移到 SupportAssist Enterprise.......................................................................................................................................19

迁移到 SupportAssist Enterprise (Windows).............................................................................................................19

迁移到 SupportAssist Enterprise (Linux)...................................................................................................................20

无需注册，即可使用 SupportAssist Enterprise............................................................................................................. 20

注册 SupportAssist Enterprise........................................................................................................................................... 21

设置启用了 SELinux 的系统以接收警报.........................................................................................................................23

打开 SupportAssist Enterprise 用户界面.........................................................................................................................23

登录 SupportAssist Enterprise.......................................................................................................................................... 24

注销 SupportAssist Enterprise.......................................................................................................................................... 24

章 3: 添加设备............................................................................................................................... 25

设备类型和适用的设备..................................................................................................................................................... 25

添加单个设备...................................................................................................................................................................... 26

添加服务器或虚拟机监控程序................................................................................................................................... 26

添加 iDRAC.................................................................................................................................................................... 28

添加机箱.........................................................................................................................................................................30

添加 Dell 网络设备.........................................................................................................................................................31

添加 PowerVault MD Series 存储阵列.......................................................................................................................32

添加 Dell EqualLogic PS Series 存储阵列.................................................................................................................. 33

添加 Dell Compellent SC Series 存储解决方案.........................................................................................................34

添加 Dell Fluid File System (FluidFS) NAS 设备........................................................................................................34

通过复制添加设备........................................................................................................................................................35

导入多个设备...................................................................................................................................................................... 37

导出未导入设备的详细信息............................................................................................................................................. 39

重新验证设备...................................................................................................................................................................... 39