Release Notes

● Small Business Server 2008 Essentials and Standard
● Small Business Server 2011 Essentials and Standard
Linux operating systems:
● Red Hat Enterprise Linux 7.x
● Red Hat Enterprise Linux 6.x
● Red Hat Enterprise Linux 5.x
● CentOS 7.0
● CentOS 6.0
● Novell SUSE Linux Enterprise Server 12
● SUSE Linux Enterprise Server 11 SP4
● SUSE Linux Enterprise Server 10 SP4
● Oracle Linux 7.x
● Oracle Linux 6.x
NOTE: Installation of SupportAssist Enterprise is not supported on Red Hat Enterprise Linux 6.6.
NOTE: In Windows Server 2016, ensure that you select Internet Explorer as the default browser for opening SupportAssist
Enterprise.
Hardware requirements
The hardware requirements for installing and using SupportAssist Enterprise vary depending on:
● The number of devices you want to monitor
● The SupportAssist Enterprise functionality you want to use — collection of system information only or both monitoring and
collection of system information
You can install SupportAssist Enterprise on a virtual machine or 9th or later generation PowerEdge server.
NOTE:
For more information on the hardware requirements for installing and using SupportAssist Enterprise, see the Dell
EMC SupportAssist Enterprise Version 1.1 User’s Guide at Dell.com/ServiceabilityTools.
The following table provides a summary of the minimum hardware requirements on the server where you want to install
SupportAssist Enterprise.
Table 1. Hardware requirements
Requirement Processor Installed memory (RAM) Hard drive (free space)
For collection of system
information from a single
device
1 core 4 GB 1 GB
For monitoring and collection
of system information from up
to 20 devices
2 cores 4 GB 4 GB
For monitoring and collection
of system information from up
to 100 devices
4 cores 8 GB 12 GB
For monitoring and collection
of system information from up
to 300 devices
4 cores 8 GB 32 GB
For monitoring and collection
of system information from up
to 1000 devices
8 cores 8 GB 60 GB
For monitoring and collection
of system information from up
to 3500 devices
8 cores 16 GB 90 GB
8