Release Notes

- Open the iDRAC user interface and run the SupportAssist collection.
- Add the server in SupportAssist Enterprise with the operating system IP address and start a collection.
Issue 19
Description: After migration from SupportAssist for OpenManage Essentials to SupportAssist Enterprise, the city listed along
with the time zone on the Contact Information page differs from the previously selected city and time zone. For example,
after migration, (UTC + 3) Baghdad is changed to (UTC + 3) Africa/Addis_Ababa. [SAE-5828]
Resolution: None
Issue 20
Description: No message is displayed in the Error dialog box for error code SA-8125. [SAE-6217]
Resolution: None
Issue 21
Description: Unsupported versions of iDRAC may be inventoried through the OpenManage Essentials adapter and placed in the
Staging group. [SAE-4373]
Resolution: None
Issue 22
Description: After installing a new operating system on 12th and 13th generation of PowerEdge servers, collections display the
previous operating system name and architecture. [SCT-15397]
Resolution: Reset the iDRAC or restart the server, and then regenerate the collection.
Issue 23
Description: On servers running Linux, iSCSI and non-iSCSI adapter attributes may not be available in Deployment or System
Maintenance collection types when the server is added with a non-root credentials. [SCT-16007]
Resolution: Update the device credentials with a root user account and regenerate the collection again.
Issue 24
Description: Collections may not be successful on 12th generation of PowerEdge servers running a Linux operating system with
iDRAC firmware version 2.00.00.00. [SCT-15635]
Resolution: Upgrade to the iDRAC firmware version 2.15.15.15 or later.
Issue 25
Description: After installing a new operating system on 12th generation of PowerEdge servers, collections display the previous
operating system name and architecture. [SCT-15397]
Resolution: Reset the iDRAC or restart the server, and then regenerate the collection.
Issue 26
Description: Collections from PowerVault MD Series storage arrays may display incorrect values for the number of controllers
and controller attributes. [SCT-10425]
Resolution: None
Issue 27
Description: Collections from PowerVault MD Series storage arrays may display incorrect values for the number of controllers
and controller attributes. [SCT-10425]
Resolution: None
Issue 28
Description: Certain sections may be missing in collections from servers that are running a Windows operating system.
Resolution: Start the collection again. If the problem persists, try restarting the device and then start the collection.
Issue 29
Description: While adding a server, if the Install or upgrade OMSA and Configure SNMP settings options are selected, the
following may be observed:
- A SNMP cannot be configured message is displayed.
- The More Tasks > Configure SNMP option is disabled.
- No change occurs when you click the More Tasks > Install / Upgrade OMSA option.
Resolution: Delete the device and then try adding the same device again.
Limitations
● The TTY log may not be collected from a server that is added in SupportAssist Enterprise with the iDRAC IP address in the
following scenarios:
○ The server is not a 12th or later generation of PowerEdge server.
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