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Users Guide

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Table Of Contents
About this task
You can edit the Account Credentials based on your requirement. For example, you must edit the Account Credentials whenever
there is a change in the credentials of the associated device type.
Steps
1. Point to Devices > Manage Credentials and click Account Credentials.
The Manage Account Credentials page is displayed.
Figure 25. Manage Account Credentials page
2. Select the Account Credentials that you want to edit and click Edit.
The Edit Account Credentials window is displayed.
3. Update the credentials as required.
NOTE:
Editing the name of the Account Credentials is possible only if the Account Credentials is not assigned to any
device.
4. Click Update.
The Account Credentials is updated. Devices to which the Account Credentials is assigned are re-validated.
Related concepts
Account Credentials on page 94
Related references
Manage Account Credentials on page 203
Edit Account Credentials on page 205
Deleting Account Credentials
Prerequisites
● You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See Granting elevated or
administrative privileges to users.
● The Account Credentials that you want to delete must not be assigned to any device.
About this task
You can delete the Account Credentials based on your preference.
Steps
1. Point to Devices > Manage Credentials and click Account Credentials.
The Manage Account Credentials page is displayed.
Managing device credentials
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