Users Guide

Figure 23. Manage Account Credentials page
2. Click Add Credentials.
The Add Account Credentials window is displayed.
Figure 24. Add Account Credentials window
3. In the Name field, type a unique name for the Account Credentials.
4. From the Device Type list, select the type of device.
5. Type the credentials of the selected device type:
NOTE: The credentials that you enter must have Administrator rights.
●
For Server / Hypervisor devices, from the Operating System type list, select the operating system, and then type the
user name and password of the device in the appropriate fields.
The user name and password you enter must have:
○ Local administrator or domain administrator rights and WMI access on the device (if the device is running a Windows
operating system)
○ Root or sudo user rights (if the device is running a Linux operating system). If you provide the user name and
password of a sudo user, ensure that the sudo user is configured for SupportAssist Enterprise. For information on
configuring the sudo user, see Configuring sudo access for SupportAssist Enterprise (Linux).
If the device is a member of a Windows domain, you must provide the user name in the [Domain\Username] format.
For example, MyDomain\MyUsername. You can also use a period [ . ] to indicate the local domain. For example, .
\Administrator.
Example of a Linux user name: root
● For Chassis, Fluid File System (FluidFS), iDRAC, and Storage Center (SC) / Compellent devices, type the user
name and password of the device in the appropriate fields.
Managing device credentials
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