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Users Guide

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Table Of Contents
Figure 5. Duplicate option
The device overview pane is displayed.
3. Click Duplicate.
The Duplicate Device wizard is displayed.
4. Type the host name or IP address of the device in the appropriate field.
NOTE:
Dell recommends that you enter the host name of the device. If the host name is not available, you can enter the
IP address of the device.
5. If you want to discover a device and its associated device types, select Perform deep discovery.
6. If desired, type a name for the device in the appropriate field.
The name that you enter is used to represent the device in SupportAssist Enterprise. If you do not enter a name, the IP
address or host name that you have entered is used to represent the device.
7. Perform one of the following:
● If you selected the Perform deep discovery option, select the credential profile that you want to assign to the device
and its associated device types. To create a new credential profile, select Create New Profile and click Create. To
enter the profile details, follow steps 3 to 7 in Creating Credential Profile.
● If you did not select the Perform deep discovery option, select an Account Credentials that you want to assign to the
device. To create a new account credential, select Create New Account and click Create. To enter the account details,
follow steps 3 to 6 in Adding Account Credentials.
8. Click Next.
The Discovering Device page is displayed until SupportAssist identifies the device.
If the device is discovered successfully, the Device Options page is displayed. Otherwise, an appropriate error message is
displayed.
9. If desired, from the Assign Other Group list, select a device group to which you want to assign the device.
Adding devices
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