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Table Of Contents
2. Revalidate the device. See Revalidating a device.
Related references
Add Single Device on page 192
Deep discovery on page 156
Adding a Networking device
Prerequisites
● You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See Granting elevated or
administrative privileges to users.
● The device must be reachable from the server where SupportAssist Enterprise is installed.
● Port 22 and 161 must be open on the device.
● Secure Shell (SSH) and SNMP services must be running on the device.
About this task
SupportAssist Enterprise can monitor hardware issues and collect system information from Dell Networking devices. The
networking devices that you can add in SupportAssist Enterprise are:
● Dell PowerConnect
● Dell Force10
● Dell Networking
● Dell X-Series switches
● Dell Wireless Controllers Mobility Series
Steps
1. Point to Devices and click View Devices.
The Devices page is displayed.
2. Click Add Devices.
The Add Single Device or Import Multiple Devices wizard is displayed.
3. Select Single Device.
4. From the Device Type list, select Networking.
5. Type the host name or IP address of the device in the appropriate field.
NOTE:
Dell recommends that you enter the host name of the device. If the host name is not available, you can enter the
IP address of the device.
6. To discover and add other supported device types that may be associated with the networking device, select Perform deep
discovery. See Deep discovery.
7. If desired, type a name for the device in the appropriate field.
The name that you enter is used to represent the device in SupportAssist Enterprise. If you do not enter a name, the IP
address or host name that you have entered is used to represent the device.
8. Perform one of the following:
● If you selected the Perform deep discovery option, select the credential profile that you want to assign to the device
and its associated device types. To create a new credential profile, select Create New Profile and click Create. To
enter the profile details, follow steps 3 to 7 in Creating Credential Profile.
● If you did not select the Perform deep discovery option, select an Account Credentials that you want to assign to the
device. To create a new account credential, select Create New Account and click Create. To enter the account details,
follow steps 3 to 6 in Adding Account Credentials.
9. If you want SupportAssist Enterprise to monitor the health status of the device, select the Enable Monitoring option.
NOTE:
If the registration is completed, by default, the Enable Monitoring option is selected. If the registration is
not completed, when you select the Enable Monitoring option, you are requested to complete the registration. To
continue, you can either clear the Enable Monitoring option or click Register to open the registration wizard.
Adding devices 45