Users Guide

Table 68. Contact Information (continued)
Field Description
● Phone
● Email
Preferred contact hours The preferred hours when Technical Support can contact
your primary or secondary contact in case of any issues
with the monitored devices.
Time Zone The time zone of the primary or secondary contact.
Part dispatch
Parts Dispatch Only Select this option if you want only the replacement
hardware component to be dispatched to your address.
Parts Dispatch with Onsite Service Select this option if you want an on-site technician to
replace the dispatched hardware component.
Copy Contact Information Select this option if you want to copy the contact details
from the Contact Information section.
First Name The first name of the primary or secondary contact.
Last Name The last name of the primary or secondary contact.
Phone Number The phone number of the primary or secondary contact.
Email Address The email address of the primary or secondary contact.
Preferred Contact Hours The preferred hours when Technical Support can contact
your primary or secondary contact in case of any issues
with the monitored devices.
Country / Territory Select the country.
Address The address where a replacement component must be
dispatched.
City / Town
State / Province / Region
Zip / Postal code
Time Zone The time zone of the primary or secondary contact.
Dispatch Notes Type and specific dispatch related information.
CNPJ
IE
For Brazil only: The CNPJ and IE number of your company.
Related tasks
Viewing and updating the contact information on page 108
Updating dispatch details on page 108
SMTP Settings
The SMTP Settings page enables you to configure the SMTP server (email server) settings. If your company utilizes an SMTP
server, Dell recommends that you configure the SMTP server settings.
At the top of the SMTP Settings page, the navigation trail is displayed.
The following table provides information about the items displayed in the SMTP Settings page.
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SupportAssist Enterprise user interface