Users Guide

○ Software
○ Solution
● Groups
○ Default — Displays all devices.
○ Staging — Displays devices in the staging group.
○ Inactive — Displays devices that are not reachable.
● Adapter
● Remote Collector
● Collection Host
○ SupportAssist Enterprise
●
Devices Added
○ SupportAssist Enterprise
The Devices page also displays the following panes based on your actions:
● Device overview pane — When only a single device is selected. See Device overview pane.
● Device Import pane — When you import multiple devices by using a .csv file. See Device Import pane.
● Multiple Device Collection pane — When a multiple device collections is in progress. See Multiple Device Collection pane.
Related tasks
Adding devices on page 37
Deleting a device on page 114
Enabling or disabling device-level maintenance mode on page 139
Installing or upgrading OMSA by using SupportAssist Enterprise on page 105
Viewing support cases for a specific device on page 64
Sorting the displayed data on page 70
Add Single Device or Import Multiple Devices window
The Add Single Device or Import Multiple Devices window allows you to add devices.
You can choose from one of the following options to add devices:
● Single device (default) — To add a single device.
● Multiple devices — To import multiple devices by using a .csv file.
Add Single Device
The Add Single Device page enables you to select the device type and provide details of the device you want to add.
The following table provides information about the items displayed in Add Single Device page
Table 35. Add Single Device
Field Description
Device Type Displays a list of device types that you can add. The
available device types are:
● Chassis
● Fluid File System (FluidFS)
● iDRAC
● Networking
● Peer Storage (PS) / EqualLogic
● PowerVault
● Server / Hypervisor
● Software
● Solution
● Storage Center (SC) / Compellent
Host Name / IP Address IP address or host name of the device that you want to
add.
192 SupportAssist Enterprise user interface