Users Guide

Table 31. Registration (continued)
Field Description
Country/Territory The location of the company.
Primary Contact Information
First Name The first name of the primary contact.
Last Name The last name of the primary contact.
Phone Number The phone number of the primary contact.
Alternate Phone Number The alternate phone number of the primary contact.
Email Address The email address of the primary contact. SupportAssist
Enterprise email notifications are sent to this email address.
Dispatch Details Select to enter part dispatch details and preferences.
Parts Dispatch details
Parts Dispatch Only Select this option if you want only the replacement
hardware component to be dispatched to your address.
Parts Dispatch with Onsite Service Select this option if you want an on-site technician to
replace the dispatched hardware component.
Copy Contact Information Select this option if you want to copy the contact details
from the Contact Information section.
First Name The first name of the primary or secondary contact.
Last Name The last name of the primary or secondary contact.
Phone Number The phone number of the primary or secondary contact.
Email Address The email address of the primary or secondary contact.
Preferred Contact Hours The preferred hours when Technical Support can contact
your primary or secondary contact in case of any issues
with the monitored devices.
Country / Territory Select the country.
Address The address where a replacement component must be
dispatched.
City / Town
State / Province / Region
Zip / Postal code
Time Zone The time zone of the primary or secondary contact.
Dispatch Notes Type and specific dispatch related information.
CNPJ
IE
For Brazil only: The CNPJ and IE number of your company.
Related tasks
Updating dispatch details on page 108
SupportAssist Enterprise user interface
185