Users Guide

Figure 41. Download Collection option
The collection overview pane is displayed.
3. Click Download Collection.
You are prompted to open or save the collection file.
4. Save the collection file.
5. Extract the multiple device collection .zip file.
6. Open the folder where you extracted the collection file.
7. Double-click the index.html file.
The multiple device configuration viewer opens in a new web browser window. You can view the system information
collected from each device by accessing the device type menu.
Multiple device configuration viewer
The multiple device configuration viewer displays information in a tabbed format. The Contacts tab is the default tab of the
multiple device configuration viewer. The Contacts tab displays the case details, customer information, and collection details.
Depending on the device types from which the collection was performed, the multiple device configuration viewer may display
the following tabs:
● Server — If the collection includes the system information from a server
● Storage — If the collection includes the system information from a storage device
● Networking — If the collection includes the system information from a network device
● Chassis — If the collection includes the system information from a chassis
To access the system information collected from a specific device, point to the device type tab and click the device from the
menu that is displayed. The system information collected from a device is displayed as categories and subcategories. Click a
category to expand or collapse the category. The system information available in a category can be viewed when the category is
expanded. You can click Expand All or Collapse All to quickly expand or collapse all categories.
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Viewing collections