Users Guide

Table Of Contents
3. Click Apply.
Related references
Preferences on page 217
Enabling or disabling the collection of software
information and the system log
Prerequisites
You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See SupportAssist Enterprise user
groups and Granting elevated or administrative privileges to users.
About this task
By default, the system information that is collected and sent to Dell by SupportAssist Enterprise includes software information
and system logs. If required, you can configure SupportAssist Enterprise to exclude the collection of software information and
system logs from all devices.
Steps
1. Point to Settings and click Preferences.
The Preferences page is displayed.
2. In Collection Data Settings, select or clear the available options for each device type.
NOTE: By default, all Collection Data Settings options are selected.
NOTE: For information on the logs that are collected by SupportAssist Enterprise, see the SupportAssist Enterprise
Version 1.2 Reportable Items document at https://www.Dell.com/ServiceabilityTools.
3. Click Apply.
Enabling or disabling the automatic upload of
collections
Prerequisites
You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See SupportAssist Enterprise user
groups and Granting elevated or administrative privileges to users.
About this task
By default, the system state information is collected from your devices by SupportAssist Enterprise and sent to Dell. If required,
you can disable the automatic upload of collections.
NOTE: Auto upload setting is not applicable for multiple device collections.
Steps
1. Point to Settings and click Preferences.
The Preferences page is displayed.
2. In Automatically upload, depending on your requirement, select or clear System state information collected from
devices to Dell option.
3. Click Apply.
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Configuring collection settings