Setup Guide
Table Of Contents
- Getting started with SupportAssist Enterprise
- Setting up SupportAssist Enterprise for the local system
- Downloading the SupportAssist Enterprise installation package
- Installing SupportAssist Enterprise on Windows
- Installing SupportAssist Enterprise on Linux
- Registering SupportAssist Enterprise
- Installing or upgrading OMSA on the local system
- Configuring SNMP settings of the local system
- Enabling monitoring of the local system
- Setting up SupportAssist Enterprise for a remote device
- Logging in to SupportAssist Enterprise
- Viewing cases and devices
- Data collection settings
- Starting the collection of system information from a device
- Uploading a collection from a disconnected site
- SupportAssist Enterprise user groups
- Related documents and resources
- Setting up SupportAssist Enterprise for the local system
Table 2. Video tutorials (continued)
Video title How to access the videos
Revalidating a device
Managing device groups
Viewing collections
Checking for cases
Managing cases
Testing network connectivity
Testing case creation
SupportAssist Enterprise community
You can also find video tutorials, peer-to-peer questions, user’s guides, and other useful information on the Dell SupportAssist
Enterprise community forum at Dell.com/SupportAssistGroup.
Dell Remote Consulting Service
You can use your existing Dell Remote Consulting Service contract or place an order and schedule time with a systems
management deployment expert for SupportAssist Enterprise installation, set up, and configuration from start to finish.
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Getting started with SupportAssist Enterprise