Release Notes

○ Dell XC Series of Web-scale Hyper-converged Appliances
○ Dell Datacenter Scalable Solutions
○ Dell PowerVault NX devices
○ Dell PowerVault DL devices
○ Dell OEM-ready servers (either re-branded or de-branded Dell hardware)
NOTE: SupportAssist Enterprise is also compatible with Integrated Dell Remote Access Controller 7 (iDRAC7), iDRAC8,
and iDRAC 9. For collecting system information from an iDRAC, the minimum required iDRAC firmware version is 1.57.
● Storage
○ Dell Storage PS Series (previously EqualLogic)
○ Dell Storage MD Series (previously PowerVault)
○ Dell Storage SC Series (previously Compellent)
○ Dell network attached storage (NAS) devices
● Networking
○ Dell PowerConnect switches
○ Dell Force10 switches
○ Dell Networking switches
○ Dell X-Series switches
○ Dell Wireless Controllers Mobility Series
○ Brocade FC switches
○ Cisco Nexus switches
● Chassis
○ Dell PowerEdge FX2/FX2s
○ Dell PowerEdge VRTX
○ Dell PowerEdge M1000e
● Software
○ SAN HQ
○ SCVMM
○ HIT Kit / VSM for VMware
○ vCenter
● Solution
○ Web Scale
NOTE:
For a complete list of supported device models, see the SupportAssist Enterprise Version 1.2 Support Matrix at
Dell.com/serviceabilitytools.
Supported Operating Systems
The server where you want to install SupportAssist Enterprise must be running one of the following operating systems.
NOTE: SupportAssist Enterprise can be installed only on 64-bit operating systems.
NOTE: SupportAssist Enterprise can also be installed on a domain controller.
Windows operating systems:
● Microsoft Windows Server 2008 R2 SP1 Standard, Enterprise, and Datacenter
● Windows Server 2012 R2 Standard and Datacenter
● Windows Server 2012 Standard, Essentials, and Datacenter
● Windows Server 2016 Standard, Essentials, and Datacenter
● Windows 2008 Small Business Server
● Windows 2011 Small Business Server
● Windows Server Core 2012
● Windows Server Core 2012 R2
● Windows Server Core 2016
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