Release Notes

Topics:
• SupportAssist Enterprise Version 1.2.1 Release Notes
SupportAssist Enterprise Version 1.2.1 Release Notes
This document describes the known issues in SupportAssist Enterprise Version 1.2.1.
Release type and definition
SupportAssist Enterprise Version 1.2.1
SupportAssist Enterprise is an application that automates technical support for your Dell server, storage, and networking
devices. SupportAssist Enterprise monitors your Dell devices and proactively detects hardware issues that may occur. When a
hardware issue is detected, SupportAssist Enterprise automatically opens a support case with Dell Technical Support and sends
you an email notification. Data required for troubleshooting the issue is automatically collected by SupportAssist Enterprise and
sent securely to Dell Technical Support. The collected data helps Dell Technical Support to provide you an enhanced,
personalized, and efficient support experience. SupportAssist Enterprise capability also includes a proactive response from Dell
Technical Support to help you resolve the issue.
NOTE:
For information on the using the features that are available in SupportAssist Enterprise version 1.2.1 and the
supported device models, see the "SupportAssist Enterprise Version 1.2" manuals at Dell.com/ServiceabilityTools.
Version
SupportAssist Enterprise Version 1.2.1
Release Date
January 2018
Previous Version
SupportAssist Enterprise Version 1.2
Importance
RECOMMENDED: Dell recommends applying this update during your next scheduled update cycle. The update contains feature
enhancements or changes that will help keep your system software current and compatible with other system modules
(firmware, BIOS, drivers and software).
What is Supported
SupportAssist Enterprise is compatible with the following devices:
● Servers
○ Dell’s 9th to 14th generation of PowerEdge servers
○ Dell PowerEdge C Series servers
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