Release Notes

Table 4. Network port requirements on the local system (continued)
Port Direction Usage
9099 In For opening SupportAssist Enterprise (HTTP) from the local system
61616 In For processing SupportAssist Enterprise tasks
The following table lists the ports that must be open on remote devices that you want to monitor or collect system information
by using SupportAssist Enterprise.
Table 5. Network port requirements on remote devices
Device Type Port Usage
Server /
Hypervisor
22 For adding a remote device running a Linux operating system and to collect system
information
135 For adding a remote device running Windows (WMI) and to collect system information
161 For forwarding alerts (SNMP traps) to the local system
443 For Secure Socket Layer (SSL), WS-Man, and VMware web services communication
1311 For OMSA communication
iDRAC 443 For Secure Socket Layer (SSL) and WS-Man communication
161 For forwarding alerts (SNMP traps) to the local system
623 For IPMI communication with iDRACs that are present in a Microsoft Azure Stack
environment
Storage PS
Series or
EqualLogic
22 For adding the device and to collect system information
161 For forwarding alerts (SNMP traps) to the local system
Storage MD
Series or
PowerVault
2463 For adding the device and to collect system information
Storage SC
Series or
Compellent
443 For adding the device and to collect system information
Fluid File System
(FluidFS)
22 and 44421 For adding the device and to collect system information
Networking 22 For adding the device and to collect system information
161 For forwarding alerts (SNMP traps) to the local system
Chassis 22 For adding the device and to collect system information
161 For forwarding alerts (SNMP traps) to the local system
Software 22 For adding a device running HIT Kit for VMware and to collect system information
443 For adding a device running VMware vCenter and to collect system information
135 For adding a device running SCVMM and to collect system information
135 For adding a device running SAN HQ and to collect system information
Solution 443 For adding a Web-Scale Converged Appliance and to collect system information
Installation Instructions
Installing SupportAssist Enterprise on Windows
1. Right-click the SupportAssist Enterprise installer package, and then click Run as administrator.
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