Users Guide

● For Chassis, Fluid File System (FluidFS), iDRAC, and Storage Center (SC) / Compellent devices, type the user
name and password of the device in the appropriate fields.
● For Software, from the Software type list, select the software type, and then type the user name and password in the
appropriate fields.
● For Solution devices, type the user name and password of the device in the appropriate fields.
● For Networking devices, type the user name, password, community string, and enable password of the device in the
appropriate fields.
NOTE: Community string is required only for the following networking devices:
○ PowerConnect family 28xx and X series
○ Cisco
○ Wireless controllers
NOTE: Enable password is required only when the networking device is configured with an enable password.
● For PeerStorage(PS) / EqualLogic devices, type the user name, password, and community string of the device in the
appropriate fields.
NOTE: Credentials are not required for PowerVault devices.
6. Click Save.
The Account Credentials is listed on the Manage Accounts Credentials page.
Related concepts
Account Credentials on page 86
Related references
Manage Account Credentials on page 181
Add Account Credentials on page 182
Editing Account Credentials
Prerequisites
You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See Granting elevated or
administrative privileges to users.
About this task
You can edit the Account Credentials based on your requirement. For example, you must edit the Account Credentials whenever
there is a change in the credentials of the associated device type.
Steps
1. Point to Devices > Manage Credentials and click Account Credentials.
The Manage Account Credentials page is displayed.
Figure 27. Manage Account Credentials page
2. Select the Account Credentials that you want to edit and click Edit.
The Edit Account Credentials window is displayed.
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Managing device credentials