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Table Of Contents
About this task
You can edit the name, IP address range, user name, and password of a Remote Collector based on your preference.
Steps
1. Point to Extensions and click Manage Remote Collectors.
The Remote Collectors page is displayed.
2. Select the Remote Collector you want to edit and click Edit.
The Edit Remote Collector window is displayed.
3. Edit the name, IP address range, user name, password, proxy details, and the proxy exclusion list as required.
4. Click Update.
Related references
Remote Collectors on page 191
Deleting Remote Collector
Prerequisites
You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See Granting elevated or
administrative privileges to users.
About this task
You can delete a Remote Collector from SupportAssist Enterprise based on your preference.
CAUTION: Deleting the Remote Collector will also delete all collections that are saved on the remote system.
Steps
1. Point to Extensions and click Manage Remote Collectors.
The Remote Collectors page is displayed.
2. Select the Remote Collector you want to delete and click Delete.
The Remove Remote Collector window is displayed.
3. Click Remove Remote Collector.
The Remote Collector is removed from SupportAssist Enterprise and the Remote Collector application is uninstalled from the
remote system. Collection and upload of system information from all devices that were associated with the Remote Collector
are now associated with the server running SupportAssist Enterprise.
Related references
Remote Collectors on page 191
84
Using Extensions