Users Guide

Table 16. Network port requirements on remote devices (continued)
Device Type Port Usage
Fluid File System
(FluidFS)
22 and 44421 To collect system information
Networking 22 To collect system information
Chassis 22 For adding the device and to collect system information
Software 22 For adding a device running HIT Kit for VMware and to collect system information
443 For adding a device running VMware vCenter and to collect system information
135 For adding a device running SCVMM and to collect system information
135 For adding a device running SAN HQ and to collect system information
Solution 443 For adding a Web-Scale Converged Appliance and to collect system information
Setting up Remote Collector
Prerequisites
● You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See Granting elevated or
administrative privileges to users.
● The server where you want to set up the Remote Collector must be reachable from the server where SupportAssist
Enterprise is installed.
● Port 5700 must be open on both the server running SupportAssist Enterprise and the server where you want to set up the
Remote Collector.
● The remote system must have internet connectivity for uploading the collected system information to Dell.
● The remote system must meet the minimum requirements for setting up the Remote Collector. See Minimum requirements
for setting up a Remote Collector.
About this task
Setting up a Remote Collector enables SupportAssist Enterprise to distribute the workload associated with collecting and
uploading system information to a remote server. During the set up, SupportAssist Enterprise installs the Remote Collector on
the remote server.
Steps
1. Point to Extensions and click Manage Remote Collectors.
The Remote Collectors page is displayed.
2. Click Set Up Remote Collector.
The Set Up Remote Collector window is displayed.
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Using Extensions