Users Guide

Table 14. Network bandwidth requirements (continued)
Requirement Minimum LAN bandwidth* Minimum WAN bandwidth**
For collection of system
information from up to 300
devices
0.5 Gpbs 10 Mbps
For collection of system
information from up to 1000
devices
1 Gpbs 20 Mbps
For collection of system
information from up to 3500
devices
1 Gpbs 20 Mbps
* Network bandwidth required for collecting system information from devices within a single site.
** Network bandwidth required for collecting system information from devices that are distributed across multiple sites.
The following table lists the ports that must be open on the server where the Remote Collector is set up.
Table 15. Network port requirements on the server where the Remote Collector is set up
Port Direction Usage
22 Out For adding the local system running a Linux operating system and for collecting system
information
25 Out For SMTP communication (required for SupportAssist Enterprise to send certain email
notifications through the SMTP server utilized by your company)
80 Out For HTTP communication
135 Out For adding the local system running Windows (WMI) and to collect system information
162 In For receiving alerts (SNMP traps) from remote devices
443 Out For Secure Socket Layer (SSL) communication, WS-Man communication, and verifying
SupportAssist Enterprise update information
1311 Out For Dell OpenManage Server Administrator (OMSA) communication
5700 In For opening SupportAssist Enterprise securely (HTTPS) from a remote system
5701, 5702, 5703,
and 5704
In For collecting system information from devices
9099 In For opening SupportAssist Enterprise (HTTP) from the local system
61616 In For processing SupportAssist Enterprise tasks
The following table lists the ports that must be open on remote devices that you want to monitor or collect system information
by using SupportAssist Enterprise.
Table 16. Network port requirements on remote devices
Device Type Port Usage
Server /
Hypervisor
22 To collect system information from devices running a Linux operating system
135 To collect system information from devices running a Linux Windows operating system
443 For Secure Socket Layer (SSL), WS-Man, and VMware web services communication
1311 For OMSA communication
iDRAC 443 For Secure Socket Layer (SSL) and WS-Man communication
EqualLogic 22 To collect system information
PowerVault 2463 To collect system information
Compellent 443 To collect system information
Using Extensions 79