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2. Select the adapter that you want to edit and click Edit.
The Edit Adapter window is displayed.
3. Edit the name, user name, and password as required.
4. Change the update inventory frequency and Credential Profile as required.
5. Click Update.
The details of the adapter are updated.
Related references
Adapters on page 187
Deleting adapter
Prerequisites
You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See Granting elevated or
administrative privileges to users.
About this task
You can delete an adapter from SupportAssist Enterprise based on your preference.
Steps
1. Point to Extensions and click Manage Adapters.
The Adapters page is displayed.
2. Select the adapter you want to delete and click Delete.
The Delete Adapter window is displayed.
3. Click Yes.
Deleting an adapter results in the following:
● Removes the adapter from SupportAssist Enterprise user interface
● Removes the devices associated with the adapter
● Uninstalls the adapter application from the server where it was set up
Related references
Adapters on page 187
Remote Collectors
The Remote Collector is a remote instance of SupportAssist Enterprise that collects and uploads system information from
devices within a specified IP address range. The Remote Collector enables SupportAssist Enterprise to distribute the workload
associated with collecting and uploading system information to a remote server. You can set up the Remote Collector on any
remote server. Depending on the total number of devices, you can set up multiple Remote Collectors.
System information collected by a Remote Collector is saved on the remote server and directly uploaded to Dell from the remote
server.
NOTE: A single Remote Collector can collect and upload system information to Dell from up to 3,500 devices.
NOTE: The Remote Collector (remote instance of SupportAssist Enterprise) can only collect and upload system information
from devices. You cannot add devices to a Remote Collector.
Related references
Extensions on page 187
Using Extensions
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