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About this task
You can use the Duplicate feature to quickly add a device that is of the same type as a device that you have already added. For
example, if you have already added a remote server, you select that server and click Duplicate to start adding another remote
server.
Steps
1. Point to Devices and click View Devices.
The Devices page is displayed.
2. Select a device which is of the same type as the device that you want to add.
Figure 5. Duplicate option
The device overview pane is displayed.
3. Click Duplicate.
The Duplicate Device wizard is displayed.
4. Type the IP address or host name of the device in the appropriate field.
NOTE:
Dell recommends that you enter the host name of the device. If the host name is not available, you can enter the
IP address of the device.
5. If desired, type a name for the device in the appropriate field.
The name you enter is used to represent the device in SupportAssist Enterprise. If you do not enter a name, the IP address
or host name that you have entered is used to represent the device.
6. Depending on the device type and your requirement, select or clear the available options, and click Next.
The Device Credentials page is displayed.
7. Enter the credentials of the device and click Next.
The Discovering Device page is displayed until SupportAssist identifies the device.
If the device is discovered successfully, the Device Options page is displayed. Otherwise, an appropriate error message is
displayed.
8. If desired, from the Assign Other Group list, select a device group to which you want to assign the device.
If you do not select a device group, the device is assigned to the Default device group. For information on the Default
device group, see Predefined device groups.
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Adding devices