Support Matrix

Table 8. Supported protocols and ports for hypervisors (continued)
Model Collection Protocol Ports used
Microsoft Server 2008 SP2 Hyper-V WMI 135
Microsoft Server 2008 R2 SP1 Hyper-V WMI 135
Microsoft Server 2012 Hyper-V WMI 135
Microsoft Server 2012 R2 Hyper-V WMI 135
Microsoft Server 2016 Hyper-V WMI 135
Supported storage devices
NOTE: For Dell storage devices, SupportAssist Enterprise can only collect and send system information to Dell.
Supported Dell EqualLogic devices
Table 9. EqualLogic devices
Model Remote monitoring
and case creation
Automatic data
collection
ProSupport Plus
configuration
reports
ProSupport Plus
recommendation reports
PS4110 No Yes — —
PS4210 No Yes — —
PS-M4110 No Yes — —
PS6000 No Yes — —
PS6100 No Yes — —
PS6110 No Yes — —
PS6210 No Yes — —
PS65X0 No Yes — —
PS6610 No Yes — —
Table 10. Supported protocols, ports, and firmware version for EqualLogic devices
Model Collection protocols Ports used Latest supported
firmware version
PS4110 SNMPv2, SSH2, and FTP 161, 22, and 21 8.x
PS4210 SNMPv2, SSH2, and FTP 161, 22, and 21 8.x
PS-M4110 SNMPv2, SSH2, and FTP 161, 22, and 21 8.0
PS6000 SNMPv2, SSH2, and FTP 161, 22, and 21 8.0
PS6100 SNMPv2, SSH2, and FTP 161, 22, and 21 8.0
PS6110 SNMPv2, SSH2, and FTP 161, 22, and 21 9.0
PS6210 SNMPv2, SSH2, and FTP 161, 22, and 21 9.0
PS65X0 SNMPv2, SSH2, and FTP 161, 22, and 21 9.0
PS6610 SNMPv2, SSH2, and FTP 161, 22, and 21 9.0
Overview 9