Support Matrix

Table 28. Linux operating system and recommended OMSA version (continued)
PowerEdge server
generation
Operating system running on the device Recommended
OMSA version
Red Hat Enterprise Linux 6.4 (64-bit) 7.3
Red Hat Enterprise Linux 6.2 (64-bit) 7.2
Red Hat Enterprise Linux 5.7 (32-bit and 64-bit) 7.0
Red Hat Enterprise Linux 6.1 (64-bit) 7.0
SUSE Linux Enterprise Server 10 SP3 (32-bit) 6.5
SUSE Linux Enterprise Server 11 SP1 (32-bit) 6.5
Red Hat Enterprise Linux 5.5 (32-bit and 64-bit) 6.5
NOTE: Automatic installation of OMSA through SupportAssist Enterprise is not supported on devices running Citrix
XenServer, VMware ESX, and ESXi. To allow SupportAssist Enterprise to detect hardware issues on these devices, you
must manually download and install OMSA.
NOTE: Installation of OMSA is not supported on devices running CentOS, Oracle Virtual Machine, or Oracle Enterprise
Linux. SupportAssist Enterprise will not detect hardware issues that may occur on these devices, if they are added by
selecting the Device Type as Server / Hypervisor.
Supported operating systems on remote servers
For the list of operating systems supported on servers, see the Windows and Linux operating systems listed in OMSA version
recommended for SupportAssist Enterprise.
NOTE:
SupportAssist Enterprise does not have any dependency on the operating system running on a server, if you have
added the server by selecting the Device Type as iDRAC.
Minimum requirements for installing and using
SupportAssist Enterprise
The following sections describe the minimum hardware, software, and networking requirements for installing and using
SupportAssist Enterprise.
Hardware requirements
The hardware requirements for installing and using SupportAssist Enterprise vary depending on:
● The number of devices you want to monitor
● The SupportAssist Enterprise functionality you want to use — collection of system information only or both monitoring and
collection of system information
You can install SupportAssist Enterprise on a virtual machine or 9th or later generation PowerEdge server.
The following table provides a summary of the minimum hardware requirements on the server where you want to install
SupportAssist Enterprise.
Table 29. Hardware requirements
Requirement Processor Installed memory (RAM) Hard drive (free space)
For collection of system
information from a single
device
1 core 4 GB 1 GB
20 Overview