Support Matrix

Table 17. Networking devices
Model Remote monitoring
and case creation
Automatic collection
of system
information
ProSupport Plus
configuration
reports
ProSupport Plus
recommendation reports
N4032F Yes Yes — —
N3024, N3024P,
N3024F, N3048, and
N3048P
Yes Yes — —
Z9000 Yes Yes — —
Z9500 Yes Yes — —
MXL10 / 40GB2 Yes Yes — —
S4810 and S4820T Yes Yes — —
S5000 Yes Yes — —
S6000 Yes Yes — —
C9010 (with C1048p) Yes Yes — —
C7004 / C150 and
C7008 / C300
Yes Yes — —
X1008 and
X1018P.X4012
Yes Yes — —
Table 18. Supported protocol, port, and firmware version for Networking devices
Model Collection protocol Port used Latest supported firmware
version
N4032F SSH2 22 6.3
N3024, N3024P, N3024F,
N3048, and N3048P
SSH2 22 6.3
Z9000 SSH2 22 9.7
Z9500 SSH2 22 9.9
MXL10 / 40GB2 SSH2 22 9.11
S4810 and S4820T SSH2 22 9.11
S5000 SSH2 22 9.10
S6000 SSH2 22 9.10
C9010 (with C1048p) SSH2 22 9.11
C7004 / C150 and C7008 /
C300
SSH2 22 8.4.7
X1008 and X1018P.X4012 SNMPv2 161 3.x
Supported PowerConnect devices
Table 19. PowerConnect devices
Model Remote monitoring
and case creation
Automatic collection
of system
information
ProSupport Plus
configuration
reports
ProSupport Plus
recommendation reports
2848, 2824, and 2816 Yes Yes Yes —
3524, 3524P, and
3548
Yes Yes Yes —
12 Overview