Support Matrix

Table 14. Supported protocol, port, and firmware version for Compellent devices
Model Collection protocol Port used Latest supported
firmware version
SC4000 REST 443 6.6.x and 6.7.x
SC8000 REST 443 6.6.5
SCv2000 REST 443 6.7
SCv2020 REST 443 6.6
SC7020 REST 443 7.0.1
SC9000 REST 443 6.6 and 6.7
SC4020 REST 443 6.7
Supported Dell network attached storage (NAS) devices
Table 15. NAS devices
Model Remote monitoring
and case creation
Automatic data
collection
ProSupport Plus
configuration
reports
ProSupport Plus
recommendation reports
Compellent FS8600 No Yes — —
EqualLogic FS7500 No Yes — —
EqualLogic FS7600 No Yes — —
EqualLogic FS7610 No Yes — —
PowerVault NX3500 No Yes — —
PowerVault NX3600 No Yes — —
PowerVault NX3610 No Yes — —
Table 16. Supported protocols, ports, and firmware version for NAS devices
Model Collection protocols Ports used Latest supported
firmware version
Compellent FS8600 SSH2, FTP, and SSH2 22 and 44421 5.0
EqualLogic FS7500 SSH2 and FTP 22 and 44421 4.0
EqualLogic FS7600 SSH2 and FTP 22 and 44421 4.0
EqualLogic FS7610 SSH2 and FTP 22 and 44421 4.0
PowerVault NX3500 SSH2 and FTP 22 and 44421 4.0
PowerVault NX3600 SSH2 and FTP 22 and 44421 3.0
PowerVault NX3610 SSH2 and FTP 22 and 44421 3.0
Supported networking devices
Supported Dell networking devices
NOTE:
Remote monitoring and case creation are supported only if SNMP settings are configured on the networking device.
SupportAssist Enterprise does not support the configuration of SNMP settings on the networking device. Therefore, you
must manually configure the SNMP settings on the networking device.
Overview 11