Support Matrix

Supported Dell PowerVault devices
Table 11. PowerVault devices
Model Remote monitoring
and case creation
Automatic data
collection
ProSupport Plus
configuration
reports
ProSupport Plus
recommendation reports
MD3600f No Yes — —
MD3000i No Yes — —
MD3200i No Yes — —
MD3220i No Yes — —
MD3600i No Yes — —
MD3400 / MD3420 No Yes — —
MD3800 / MD3820I No Yes — —
MD3860I / MD3860F No Yes — —
MD3800F / MD3820F No Yes — —
Table 12. Supported protocol, port, and firmware version for PowerVault devices
Model Collection protocol Port used Latest supported
firmware version
MD3600f SYMbolSDK 2463 7.80.41
MD3000i SYMbolSDK 2463 7.80.41
MD3200i SYMbolSDK 2463 7.80.41
MD3220i SYMbolSDK 2463 8.20.11
MD3600i SYMbolSDK 2463 7.84.0
MD3400 / MD3420 SYMbolSDK 2463 8.10.05
MD3800 / MD3820I SYMbolSDK 2463 8.10.05
MD3860I / MD3860F SYMbolSDK 2463 8.25.04
MD3800F / MD3820F SYMbolSDK 2463 8.20.09
Supported Dell Compellent devices
Table 13. Compellent devices
Model Remote monitoring
and case creation
Automatic data
collection
ProSupport Plus
configuration
reports
ProSupport Plus
recommendation reports
SC4000 No Yes — —
SC8000 No Yes — —
SCv2000 No Yes — —
SCv2020 No Yes — —
SC7020 No Yes — —
SC9000 No Yes — —
SC4020 No Yes — —
10 Overview