Setup Guide

Table 1. Related documents (continued)
Document title How to access the document
iDRAC User’s Guide Visit Dell.com/idracmanuals.
Video tutorials
You can access the following video tutorials related to SupportAssist Enterprise.
Table 2. Video tutorials
Video title How to access the videos
SupportAssist Enterprise: Installing and Registering
(Windows)
Visit the Dell TechCenter channel on YouTube, and click
Playlist. On the playlist, click SupportAssist Enterprise.
SupportAssist Enterprise: Installing and Registering (Linux)
SupportAssist Enterprise: Checking for Cases
SupportAssist Enterprise: Importing Multiple Devices
SupportAssist Enterprise: Revalidating a Device
SupportAssist Enterprise: Testing Case Creation
SupportAssist Enterprise: Monitoring the Local System
SupportAssist Enterprise: Adding Devices
SupportAssist Enterprise: Case Management
SupportAssist Enterprise: Managing Device Groups
SupportAssist Enterprise: Testing Network Connectivity
SupportAssist Enterprise: Viewing Collections
SupportAssist Enterprise: Collecting System Information
SupportAssist Enterprise: Uploading Collections from a
Disconnected Site
SupportAssist Enterprise: Setting up OpenManage Essentials
adapter
SupportAssist Enterprise: Setting up System Center
Operations Manager adapter
SupportAssist Enterprise: Setting up Remote Collector
SupportAssist Enterprise: Creating Account Credentials
SupportAssist Enterprise: Creating Credential Profiles
SupportAssist community
You can also find video tutorials, peer-to-peer questions, user’s guides, and other useful information on the Dell SupportAssist
Enterprise community forum at Dell.com/SupportAssistGroup.
Contacting Dell
Prerequisites
NOTE:
If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing
slip, bill, or Dell product catalog.
10 Getting started with SupportAssist Enterprise