Release Notes

Issue 13
Description: When you run a collection on a Server with a Windows operating system, at times you may find some sections
missing resulting in the collection not being successful.
Resolution: Run the collection again for the same device and if the problem persist, try restarting the device and then run the
collection again.
Issue 14
Description: When OMSA is already installed in a managed node and when it is discovered from SupportAssist Enterprise with
the OMSA install/upgrade option enabled, a prompt may be displayed stating, SNMP cannot be configured. After discovery,
when you try to configure SNMP using More Tasks, the option to configure SNMP is disabled, but the Install/Upgrade OMSA
option remains enabled. When you click Install/Upgrade OMSA, no action occurs.
Resolution: Manually remove the device and then try adding the same device again.
Issue 15
Description: The operating system version is not available in iDRAC collections from servers running Ubuntu operating system.
[SAE-10031]
Resolution: None
Issue 16
Description: Performing a multiple device collection for Deployment, System Maintenance, or Consulting purposes may result in
high system resource utilization at irregular intervals. [SAE-10023]
Resolution: None
Issue 17
Description: Tool tips are not displayed for the List view and Association view icons in Mozilla Firefox web browser.
[SAE-9997]
Resolution: Open the about:config page. Ensure that browser.chrome.toolbar_tips is set to true.
Issue 18
Description: While editing the details of a Remote Collector:
- If SupportAssist Enterprise is unable to connect to the remote system using the entered credentials:
-> The existing credentials are retained
-> The Remote Collector and the Upload Connectivity on the Remote Collectors page retain the status that was displayed prior
to editing the credentials
- If the remote system is unable to connect to the proxy server using the entered proxy server credentials:
-> The entered proxy server credentials are saved in SupportAssist Enterprise, but the existing proxy server credentials are
retained in the Remote Collector.
-> The Remote Collector displays a proxy validation failed status, but the Upload connectivity retains the status that was
displayed prior to editing the proxy server credentials. [SAE-9968]
Resolution: None
Issue 19
Description: Refreshing the Devices or Cases page after navigating across pages, opens the first page. [SAE-9931]
Resolution: None
Issue 20
Description: Collections from networking devices do not contain the IP address of the networking device. [SAE-9907]
Resolution: Ensure that the out-of-band IP address is set on the networking device.
Issue 21
Description: On deep discovery of chassis, discovery of the iDRAC (modular servers) is supported only for iDRAC7 or later.
[SAE-9605]
Resolution: None
Issue 22
Description: If a device is in an Inactive status after the discovery rule is run for three consecutive times, the device is deleted
automatically from SupportAssist Enterprise. [SAE-9535]
Resolution: None
Issue 23
Description: The following are observed in the Import multiple devices window on different web browsers:
- In Firefox and Chrome, the text box next to the Browse/Choose File button is not displayed.
- In Chrome, the Browse button is replaced by the Choose File button. [SAE-9302]
Resolution: None
Issue 24
Description: SCSI and non-iSCSI interfaces section is not available in Deployment collections from PowerEdge servers running
6