Release Notes

Topics:

• SupportAssist Enterprise Version 1.2.1 with Device Configuration 1.2.2 Release Notes

SupportAssist Enterprise Version 1.2.1 with Device

Configuration 1.2.2 Release Notes

This document describes the known issues in SupportAssist Enterprise version 1.2.1 with device configuration 1.2.2.

Release type and definition

SupportAssist Enterprise Version 1.2.1 with Device Configuration 1.2.2

SupportAssist Enterprise is an application that automates technical support for your Dell server, storage, and networking

devices. SupportAssist Enterprise monitors your Dell devices and proactively detects hardware issues that may occur. When a

hardware issue is detected, SupportAssist Enterprise automatically opens a support case with Dell Technical Support and sends

you an email notification. Data required for troubleshooting the issue is automatically collected by SupportAssist Enterprise and

sent securely to Dell Technical Support. The collected data helps Dell Technical Support to provide you an enhanced,

personalized, and efficient support experience. SupportAssist Enterprise capability also includes a proactive response from Dell

Technical Support to help you resolve the issue.

NOTE:

For information on the using the features that are available in SupportAssist Enterprise version 1.2.2 and the

supported device models, see the "SupportAssist Enterprise Version 1.2" manuals at Dell.com/ServiceabilityTools.

Version

SupportAssist Enterprise Version 1.2.1 with Device Configuration 1.2.2

Release Date

February 2018

Previous Version

SupportAssist Enterprise Version 1.2.1

Importance

RECOMMENDED: Dell recommends applying this update during your next scheduled update cycle. The update contains feature

enhancements or changes that will help keep your system software current and compatible with other system modules

(firmware, BIOS, drivers and software).

Updating to Device Configuration 1.2.2

By default, if auto update is enabled, SupportAssist Enterprise is automatically updated to Device Configuration 1.2.2.

If auto update is not enabled, the following can be observed: