Release Notes

NOTE: You can access SupportAssist Enterprise from a remote system only if port 5700 is open on the network.

● Log in to the local system and access the following web address using a web browser: https://localhost:9099/

SupportAssist

7. Type the user name and password of a user with root privileges, and then click Login.

The SupportAssist Enterprise Registration Wizard is displayed.

8. Follow the instructions in the SupportAssist Enterprise Registration Wizard to complete the registration.

NOTE: The SupportAssist Enterprise Registration Wizard may not be displayed if a pop-up blocker is enabled on the

web browser.

Uninstallation

Uninstalling SupportAssist Enterprise on Windows

1. Perform one of the following based on the operating system:

● On Windows Server 2012 or 2016, point to the bottom-left corner of the screen, and then click the Start icon. On the

Start screen, click the Control Panel tile. On the Control Panel, click Uninstall a program.

● On Windows Server 2008 or Windows Small Business Sever 2011, click Start > Control Panel > Programs and

Features.

The Uninstall or change a program window is displayed.

2. Select Dell SupportAssist Enterprise and click Change.

The Welcome to Dell SupportAssist Enterprise Installer window is displayed.

3. Click Next.

The Dell SupportAssist Enterprise Maintenance window is displayed.

4. Select Remove, and click Next.

The Feedback window is displayed.

5. Select an appropriate reason from the Select an option drop-down list, provide your comments, and click Remove.

The Remove the Program window is displayed.

6. Click Remove.

NOTE:

In Windows Server 2016, the User Account Control dialog box may be displayed more than once while the

uninstallation is in progress.

The Uninstallation Completed window is displayed.

7. Click Finish.

SupportAssist Enterprise is now uninstalled.

Uninstalling SupportAssist Enterprise on Linux

1. Open the terminal window.

2. Browse to the /opt/dell/supportassist/bin folder.

3. Type ./uninstall and press Enter.

4. To continue the uninstallation, type c.

5. When prompted for your feedback, perform one of the following:

● To skip the feedback and start the uninstallation, type n.

● To provide feedback, type y.

6. If you selected to provide feedback, press a number that matches your reason for uninstalling SupportAssist Enterprise.

The Dell SupportAssist Enterprise uninstallation is complete message is displayed.