Release Notes

Minimum requirements
Software requirements:
● Operating System — The server on which you want to install SupportAssist must be running one of the following operating
systems.
NOTE: SupportAssist can be installed only on a 64-bit operating system.
NOTE: SupportAssist can also be installed on a domain controller.
Windows operating systems
● Microsoft Windows Server 2008 R2 SP1 Standard, Enterprise, and Datacenter
● Windows Server 2012 R2 Standard and Datacenter
● Windows Server 2012 Standard, Essentials, and Datacenter
● Windows Server 2016 Standard, Essentials, and Datacenter
● Windows 2008 Small Business Server
● Windows 2011 Small Business Server
● Windows Server Core 2012
● Windows Server Core 2012 R2
● Windows Server Core 2016
Linux operating systems
● Red Hat Enterprise Linux 7.x
● Red Hat Enterprise Linux 6.x
● Red Hat Enterprise Linux 5.x
● CentOS 7.x
● CentOS 6.x
● Novell SUSE Linux Enterprise Server 12 SP1
● Novell SUSE Linux Enterprise Server 12 SP2
● SUSE Linux Enterprise Server 12
● SUSE Linux Enterprise Server 11 SP4
● SUSE Linux Enterprise Server 10 SP4
● Oracle Linux 7.x
● Oracle Linux 6.x
● Debian 7.x
● Debian 8.x
● Debian 9.x
● Ubuntu 14.x
● Ubuntu 16.04.x
NOTE: Installation of SupportAssist Enterprise is not supported on Red Hat Enterprise Linux 6.6.
Hardware requirements
The hardware requirements for installing and using SupportAssist Enterprise vary depending on:
● The number of devices you want to monitor
● The SupportAssist Enterprise functionality you want to use — collection of system information only or both monitoring and
collection of system information
You can install SupportAssist Enterprise on a virtual machine or 9th or later generation PowerEdge server.
NOTE:
For more information on the hardware requirements for installing and using SupportAssist Enterprise, see the Dell
EMC SupportAssist Enterprise Version 1.2 User’s Guide at Dell.com/ServiceabilityTools.
10