Users Guide

Security.............................................................................................................................................................................. 127
Chapter 16: SupportAssist Enterprise user interface..................................................................128
SupportAssist Enterprise Registration Wizard......................................................................................................... 129
Welcome...................................................................................................................................................................... 130
Proxy Settings............................................................................................................................................................ 130
Registration................................................................................................................................................................. 130
Summary....................................................................................................................................................................... 131
Login page.......................................................................................................................................................................... 131
Cases page.........................................................................................................................................................................131
Devices page.....................................................................................................................................................................133
Add Single Device or Import Multiple Devices window.................................................................................... 136
Device Import pane................................................................................................................................................... 140
Device overview pane...............................................................................................................................................140
Multiple Device Collection window.........................................................................................................................141
Multiple Device Collection pane............................................................................................................................. 142
Device Groups page........................................................................................................................................................ 142
Manage Devices......................................................................................................................................................... 143
Manage Credentials...................................................................................................................................................143
Manage Contacts.......................................................................................................................................................144
Edit/Delete Device Group........................................................................................................................................144
Collections page...............................................................................................................................................................145
Collection overview pane.........................................................................................................................................145
Settings.............................................................................................................................................................................. 146
Collection Schedules................................................................................................................................................. 146
Proxy Settings............................................................................................................................................................ 147
Preferences................................................................................................................................................................. 148
Contact Information.................................................................................................................................................. 149
SMTP Settings........................................................................................................................................................... 150
Network Connectivity Test............................................................................................................................................151
Test SupportAssist Enterprise......................................................................................................................................152
Chapter 17: Error code appendix................................................................................................ 153
Chapter 18: Related documents and resources........................................................................... 165
Accessing documents from the Dell EMC support site..........................................................................................166
Contacting Dell.................................................................................................................................................................166
Contents
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