Users Guide

Table 6. Selecting a device type (continued)

Device Type Devices that you can add

Peer Storage (PS) / EqualLogic Dell EqualLogic PS Series storage arrays

PowerVault Dell PowerVault MD series storage arrays

Server / Hypervisor Dell's 9th to 13th generation of PowerEdge servers running:

● Windows

● Linux

● VMware ESX or ESXi

● Citrix XenServer

● Oracle Virtual Machine

● Microsoft Hyper-V

NOTE: To add a Server / Hypervisor, you must provide

the operating system IP address of the server.

Storage Center (SC) / Compellent Dell Compellent SC Series storage solutions

Adding a single device

You can add a device individually based on the device type. The available device types that you can add are as follows:

● Chassis

● Fluid File System (FluidFS)

● iDRAC

● Networking

● Peer Storage (PS) / EqualLogic

● PowerVault

● Server / Hypervisor

● Storage Center (SC) / Compellent

Adding a server or hypervisor

Prerequisites

● You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See Granting elevated or

administrative privileges to users.

● The device must be reachable from the server where SupportAssist Enterprise is installed.

● If the device is running a Microsoft Windows operating system, Windows Management Instrumentation (WMI) service must

be running on the device.

● If the device is running a Linux operating system:

○ Secure Shell (SSH) service must be running on the device.

○ SSH password authentication must be enabled (enabled by default).

○ Unzip package must be installed on the server where SupportAssist Enterprise is installed.

● If the device is running VMware ESXi, ESX, Oracle Virtual Machine, Citrix XenServer, or Microsoft Hyper-V:

○ SSH service must be running on the device.

○ Port 22 and 443 must be open on the device.

● Port 1311 must be open on the device for OMSA communication.

● If the device connects to the Internet through a proxy server, the following ports must be open on the proxy server firewall:

161, 22 (for adding devices running Linux), 135 (for adding devices running Windows), and 1311.

● Review the requirements for installing OMSA on the device. For more information, see the “Installation Requirements”

section in the Dell OpenManage Server Administrator Installation Guide at https://www.Dell.com/OpenManageManuals.

Adding devices