Users Guide

Table 34. Proxy Settings (continued)
Field Description
Proxy requires authentication Select this option if a user name and password are required
to login to the proxy server.
User Name View or edit the user name required to connect to the
proxy server.
Password Edit the password required to login to the proxy server.
Related tasks
Configuring proxy server settings on page 67
Preferences
The Preferences page enables you to configure data collection settings, automatic updates, recommendation report settings,
and maintenance mode.
At the top of the Preferences page, the navigation trail is displayed. You can click Home on the navigation trail to go to the
Devices page.
The following table provides information about the options that are displayed in the Preferences page.
Table 35. Preferences
Field Description
Automated Tasks
Automatically update the following: Displays options to automatically download and install the
latest updates, when they are available. The download and
installation of the updates occur in the background. If a
problem occurs during the update, an appropriate error
message is displayed.
NOTE: Dell recommends that you select automatic
updates to ensure that SupportAssist Enterprise is up-to-
date with the latest features and enhancements.
SupportAssist Enterprise application Select this option to automatically download and install the
SupportAssist Enterprise application update whenever it is
available.
Policy files Select this option to automatically download and install the
policy files update whenever it is available.
Product support files Select this option to automatically download and install the
device support update whenever it is available.
Automatically collect system state information:
On a regular schedule as specified in Collection
Schedule
Select this option to enable scheduling the periodic collection
of system information from each device type.
When a new support case is created Select this option to automatically start a system log
collection when a new support case is generated.
Email Settings
Receive email notification when a new support case is
opened
Select this option to receive an email notification when a new
support case is opened.
Preferred email Language Select the preferred language for email notifications.
Recommendation Report Settings
Automatically receive recommendation reports via email Select this option to automatically receive ProSupport Plus
server recommendation reports through email.
148 SupportAssist Enterprise user interface