Users Guide

Table 24. Device overview pane (continued)
Field Description
● Check for Cases — To check for support cases that are
present for a device.
● Maintenance Mode
○ Enable — To place the device in maintenance mode.
○ Disable — To place the device in normal mode.
● Dependencies
○ Install / Upgrade OMSA — To install or upgrade
OMSA on the device.
○ Configure SNMP — To configure the SNMP settings
of the device.
Status Displays if the device is reachable from the local system
(server where SupportAssist Enterprise is installed).
Name Displays the display name that you have provided for the
device.
IP Address / Hostname Displays the IP address or host name of the device.
Service Tag Displays a unique, alphanumeric identifier that allows Dell to
individually recognize the device.
Device Type Displays the type of the device. For example, Server.
Model Displays the model information of the device. For example,
PowerEdge M820.
Operating System Displays the operating system installed on the device.
Monitoring
● Enable — To enable monitoring hardware issues that may
occur the device.
● Disable — To disable monitoring hardware issues that
may occur the device.
Revalidate To verify if a device present in the Staging group meets the
prerequisites for enabling SupportAssist Enterprise
capabilities.
Collections Displays a drop-down list that contains the data collection
history. You can select a date and time from the list to view
the data that was collected.
NOTE: The drop-down list is only displayed if data has
been collected from the device.
Next Scheduled Collection Displays the date and time of the next scheduled data
collection.
Multiple Device Collection window
The Multiple Device Collection window prompts you to provide details about the multiple device collection that you want to
start.
The following table describes the items displayed in the Multiple Device Collection window.
Table 25. Multiple Device Collection window
Field Description
Collection Name (Optional) The name that you want to assign to the collection.
SupportAssist Enterprise user interface 141