Users Guide

Table 14. Banners in the SupportAssist Enterprise header area (continued)
Banner Description
Update available This banner is displayed in the following scenarios:
● If an update is available, but you have disabled the automatic update of the SupportAssist
Enterprise application, policy files, and product support files.
● If an error occurred during the update of SupportAssist Enterprise.
The update available banner displays the following options:
● Update now — To allow SupportAssist Enterprise to download and install the update.
● Skip this version — To skip the update. The update available banner is not displayed again until
the next version of the update is available.
● Remind me later — To close the 'update available' banner. The 'update available' banner is not
displayed until you log in to SupportAssist Enterprise again.
NOTE: The update available banner is displayed only if you are logged in to SupportAssist
Enterprise with administrative or elevated privileges.
Maintenance Mode This banner is displayed when you place SupportAssist Enterprise in maintenance mode. For more
information on maintenance mode, see Understanding maintenance mode.
Related references
SupportAssist Enterprise Registration Wizard on page 129
Login page on page 131
Cases page on page 131
Devices page on page 133
Settings on page 146
Collections page on page 145
Network Connectivity Test on page 151
Test SupportAssist Enterprise on page 152
Topics:
• SupportAssist Enterprise Registration Wizard
• Login page
• Cases page
• Devices page
• Device Groups page
• Collections page
• Settings
• Network Connectivity Test
• Test SupportAssist Enterprise
SupportAssist Enterprise Registration Wizard
The SupportAssist Enterprise Registration Wizard guides you through the setup and registration of SupportAssist
Enterprise. The fields displayed in the pages of the SupportAssist Enterprise Registration Wizard are described in the
following sections.
Related references
Welcome on page 130
Proxy Settings on page 130
Registration on page 130
Summary on page 131
SupportAssist Enterprise user interface
129